Public Articles

Section description:

Resolving GFI LanGuard Dashboard Loading Issues After Upgrade to Version 12.13
Resolving "Antispyware Real Time Protection is Disabled" Error in GFI LanGuard with Sophos Intercept X
Resolving Grayed Out Software Updates in GFI LanGuard
Resolving "AWS_IO_SOCKET_TIMEOUT" Error During WAN Agent Registration on GFI LanGuard
Resolving GFI LanGuard Agent Communication Issues on Port 1072
Resolving GFI LanGuard Patch Definition Download Timeout Errors
Resolving Repeated Agent Scans and High CPU Usage in GFI LanGuard v12.3
Windows 11 23H2 Pro and Home
Resolving "The given database is used by a GFI LanGuard site" Error
Resolving Performance Issues in GFI LanGuard
Resolving "The Patch Management Database is Unavailable" Error in GFI LanGuard 12.13
Resolving Agent Connection Issues in GFI LanGuard 12.3
Resolving "Verification Unsuccessful" Error in GFI LanGuard for Third-Party Software Uninstallation
Resolving "Pending Install" Issue in GFI LanGuard Version 12.13
Resolving LanGuard Attendant Service Issues Post-Upgrade to Version 12.13
Resolving "The Patch Detection Data Package is Unavailable" Error in GFI LanGuard
Resolving "Access Denied" Error During GFI Agent Deployment on Physical Servers
GFI LanGuard Patch Download/Remediation Failures (e.g., “Not Found” / “None of the needed patches could be downloaded”) Caused by WinINet Connection Resets and/or a Corrupted CAB in the Local Repository
GFI LanGuard Agent Scan Error: “The patch management database is unavailable” (Agent Program Updates / Entitlement Issue)
GFI LanGuard Attendant Service Stuck/Not Starting After Update (lnssatt.exe Crash in ucrtbase.dll, Event ID 1000)
GFI LanGuard Agents Scan but Do Not Download Latest Patch Definitions After Upgrade (HTTP 403 on Port 1072)
GFI LanGuard Agent Warnings (Port 1072), Remote Registry Scan Failures, and Incorrect “Entitlement” Update Message (12.13 and below)
Fixing “Communication server is not running” After Upgrading GFI LanGuard (12.11 → 12.13)
GFI LanGuard 12.12+ (Including v12.13, Build <build_number>) Not Affected by Apache CVE-2023-38709 and CVE-2024-39573
GFI LanGuard Notepad++ Program Updates: Update Payload Source (Vendor Repository vs. GFI-Hosted)
GFI LanGuard 12 Console Won’t Open (“Nothing happens”) and Remediation Stuck (“Awaiting start” / “Pending”)
Bundled Apache httpd Version in GFI LanGuard 12.12, 12.13, and Planned 12.14

GFI LanGuard Patch Download/Remediation Failures (e.g., “Not Found” / “None of the needed patches could be downloaded”) Caused by WinINet Connection Resets and/or a Corrupted CAB in the Local Repository

Table of Contents Overview Before you begin Step 1 — Identify what is failing Step 2 — Fix corrupted CAB in the local repository (force re-download) Step 3 — Ignore or exclude the KB Step 4 — Manual d...
Resolving Agent Connection Issues in GFI LanGuard 12.3

Overview The error Agents not connecting to the console after updating to GFI LanGuard 12.3 is primarily caused by the GFI LanGuard 12 Attendant Service running as Local System Account without SQL Ser...
Windows 11 23H2 Pro and Home

Windows 11 23H2 Pro and Home – Security Updates Status Microsoft has reached the end of security updates for Windows 11 version 23H2 (Pro and Home editions). As a third-party vendor, GFI depends on Mi...